LIVING SYSTEMS / OPERATIONS LAB

See where work gets stuck.

Two instruments to try: a calculated business model and a workflow that waits for human approval. All inputs stay in the current browser session.

OPERATIONS / HUMAN IN THE LOOP

Prepare. Review. Then act.

Try a controlled workflow. Sample data is processed in your browser session.

Demo · this sessionUP / MUNICIPALITY / R1

Sample: faulty streetlight · M-104

A report becomes a reviewed work order.

  1. Input
  2. Draft
  3. Human
  4. Evidence
Proposed step

Check the location, suggest an owner, draft a work order. The supervisor decides whether to assign it.

Decision owner: Public works supervisor

Ready for a draft

Preset sample draft, no live LLM. No real assignment or transfer. Choosing another industry starts a new session.

04 / Sectors

Where we put systems to work.

We don't rebuild every problem from scratch. We recognise recurring patterns and turn them into reusable systems. The examples show typical workflows, not finished industry products.

Trades & field service

Enquiry, job, evidence and invoice in one traceable workflow.

  1. Enquiry
  2. Site visit
  3. Quote
  4. Job
  5. Change
  6. Acceptance
  7. Invoice
Discuss typical workflows
  1. InputEnquiry with photos and measurements
  2. Human decisionApprove measurements and quote
  3. ResultAccepted job with invoice

A living model of your business.

Fictional sample business. Simplified queueing model. Not a substitute for analysing your business.

Apply as a pilot business

EVIDENCE / BEFORE & AFTER

Impact needs a baseline.

No verified before/after time series for the published client projects is available here. Use this template to plan a traceable measurement.

Enter means from comparable cases. Measure working time and waiting time separately. Record volume, complexity and period. Use aggregate figures only.

Your inputs · not independently verified

Change per case

Measurements needed

Negative values mean less time per case. The difference alone does not establish cause or payroll savings.

Connect what exists. Plan for operation.

Check each interface: permissions, data contract, retries, failures and evidence. Access and licences are part of the joint review.

  • Microsoft 365 / Power Automate
  • SAP / OData
  • REST / Webhooks
  • CRM / ERP
  • DMS / Tickets
  • LLM / local inference

Potential integrations within the agreed scope, not connected services in this demo. React and TanStack remain the web interface. For sensitive cases we plan a separate application on your infrastructure.